Frequently Asked Questions
Where can I buy my tickets?
You can purchase your tickets today through several channels:
Online
💻 Quick and easy booking on our official website 👉 www.soeursjumelles.com
In Rochefort
🏛️ Rochefort Tourist Office
📍 Address: Place Colbert, 17300 Rochefort
🕒 Opening hours:
- Monday – Saturday: 9:30 AM – 6:00 PM
- Sunday & Public Holidays: 10:00 AM – 1:00 PM / 2:30 PM – 5:00 PM
🛍️ Fnac Rochefort
📍 Address: 10 Rue Audry de Puyravault, 17300 Rochefort
🕒 Opening hours:
- Monday – Saturday: 10:00 AM – 7:00 PM
On-Site During the Festival (Subject to Availability!)
🎟️ A physical ticket office will be set up at the festival’s main entrance, subject to ticket availability.
What types of tickets are available?
For Concerts at the Corderie Royale, Choose Your Seating Option:
🔹 Open Seating – Free placement, choose your seat upon arrival.
🔹 Reserved Seating – Your seat number is assigned at the time of purchase.
📌 Modifications can be made before finalizing your booking, subject to availability.
📌 No claims or changes can be made after purchase.
Are discounted rates available?
Certain audiences are eligible for a reduced rate:
✔️ Job Seekers
✔️ Under 26 Years Old
✔️ Over 65 Years Old
📌 A recent proof of eligibility will be required at the festival entrance.
📌 Discounts cannot be applied after payment.
I have a problem with my order!
Contact us at billetterie@soeursjumelles.com , we’re here to help!
Do I need to print my ticket?
No, if you have downloaded it on your phone, the digital version is sufficient.
Minimum age
For safety reasons, access to amplified concerts (including those on the Grande Scène) is restricted to children over the age of 7.
Prohibited items on the festival site:
❌ Suitcases and bags over 24L (max size: 24x45cm)
❌ Recording devices, cameras, and professional photography equipment
❌ Electronic devices (speakers, laptops, headphones, etc.)
❌ Glass bottles, cans & containers over 50cl
❌ Aerosols, gas bottles, portable gas stoves
❌ Smoke bombs, explosive or flammable liquids
❌ Weapons, sharp or dangerous objects
❌ Drugs & alcohol
❌ Drones
❌ Selfie sticks, laser pointers, noisy objects (sirens, megaphones, etc.)
❌ Excessive amounts of food, drinks & cigarettes
❌ Motorcycle helmets
📌 Allowed in reasonable quantities: food and non-alcoholic beverages.
📌 ⚠️ No lockers or cloakrooms available on-site.